Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

This position will manage daily operational of time attendance administration and benefits administration functions to ensure efficient workflow and regulatory compliance. 

Time & Attendance

• Process mandatory leave requests for employees in sensitive positions and notify relevant department to suspend the access
• Collect and consolidate the sensitive position list and name list from each department/branch
• Consolidate and compare the name list with the leave dates to ensure waiver is received
• Assist in the administration and communication of HR leaves of absences policies and programs
• Time system maintenance including but not limited to update new timekeeper, supervisor, schedule change, status change, assign user group and password rest
• Provide attendance system training for all level of employee as needed
• Review time & attendance information for accuracy and resolve any discrepancies
• Calculate overtime for night shift non-exempt employees
• Prepare time and attendance file for payroll processing
• Review and validate time off against balance per payroll period
• Track and report accrued vacation, personal and sick time
• Respond in a timely manner to inquiries concerning lateness, accrual vacation balances and leaves
• Assist with the coordination of FMLA, PFL, personal/medical leave of absence
• Prepare yearly PTO entitlement and send out vacation planners

Benefits Administration

• Lead the annual benefits plan design and open enrollment processes
• Manage open enrollment, including setting timeline, developing employee communications, delivering information sessions, and ensuring data accuracy
• Manage relationships with vendors, including selecting providers and brokers, ensuring customer service levels are met
• Handle complex benefit and leave inquiries to ensure timely and courteous resolutions
• Develop benefits information and statistical and census data for benefit carriers and management
• Collaborate with the benefit broker in the annual review of benefits program and design of benefit plan offering proposal.  Review and make recommendations to Executive Management for benefit offering changes
• Facilitate meetings between HR personnel, employees and managers to conduct the interactive process for employees on leave
• Ensure compliance with benefits and leave administration regulations such as Employee Retirement Income Security Act (ERISA), HIPAA, ACA reporting, and others
• Review and analyze changes to state and federal laws pertaining to benefits and leave administration, and report necessary or suggested changes to HR Management

Third Party Vendor Management/Control Testing

• Prepare documentation materials including the quarterly due diligence, Service Agreement update, SOC reports, risk assessment form, etc.
•   Work with QCU team on periodically review on the vendor profile
•   Work with QCU team on reviewing and updating each control within B&C team and cooperate with control testing process
•   Assist with RCSA related inquiries
•   Assist with Record Retention and proceed with disposal request

Return to Office (“RTO”)

• Conduct internal survey by creating survey questionnaire, collecting representative employees name list and analyzing the results
• Conduct external survey on the hybrid mode in the financial industry
• Communicate with outside legal counsel on the latest pandemic regulations
• Prepare RTO presentation to management and memo proposal for bank-wide announcement
• Assist with turnstile report analysis
• Review and summarize the special accommodation requests for employees and consultants and obtain the approval from the management or outside legal counsel

Audit Coordination / Employee Management/ Special Projects

• Serve as the liaison between the department and auditors (external and internal) to collect and submit information requested
• Prepares monthly employee statistical report, staff list & assist with staff list inquiries from related parties
• Prepare articles and summaries for Head Office requests
• Conduct business continuity disaster recovery testing including conducting tests on weekend and complete pre and post test scripts
•   Participate in special projects and/or other duties as assigned

• Bachelor’s degree in business, human resources or related field required
• At least 5 years of experience in attendance and benefits administration
• Knowledge of the CA, NY and IL employment rules and tax laws required
• Industry knowledge of benefits administration and payroll process and procedures required
• Experience in handling highly confidential information required
• Knowledge of all expat agreements and calculations and taxable fringe benefits required
• Demonstrated strong problem-solving skills and detailed oriented attitude
• Strong experience and in-depth knowledge of payroll systems and reporting functions required
• CEBS, CCP, or SPHR, PHR SHRM-CP certifications preferred