Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

*To be eligible for campus recruitment program, you can only apply for 1 position within the U.S. Branches.

The candidate might be considered for one of the following roles:

• The Associate will be responsible for coordinating and conducting human resources functions in different areas, such as recruitment, onboarding, background checks and other ad hoc projects. They will also advise and assist in implementing relevant bank policies and procedures.
• This position will perform key tasks to establish and maintain employees’ data including new hires, terminations and employment changes. Other duties include ensuring timely and accurate processing of full-circle multi-state semi-monthly payroll transactions and in compliance with government regulations and company policies, preparing all payroll related reports, assisting any other projects assigned by Benefit and Compensation team, etc.
• The Performance Management Associate is responsible for implementing the administration, organization, and coordination of the Bank’s performance management programs to ensure employees understand performance measures, job expectations, clarity of goals and objectives and performance results. Assist the supervisor with the administration and coordination of the Bank’s incentive programs, internal and external audits.

The Associate may be assigned to one or more of the functions below:

Recruitment

• Assist in analyzing, evaluating, developing and maintaining the Bank’s staffing needs and ensure its execution by reviewing new hire applications and job descriptions provided by user departments
• Understand recruitment related employment law
• Perform full cycle recruitment activities including but not limited to creating job postings, sourcing, screening resumes, liaising with staffing agencies, coordinating interviews, and making recommendations to hiring managers
• Maintain up to date records of the recruiting process including resumes received, and interviews conducted
• Assist with the intern to full-time and consultant to full-time conversion process following the Bank’s recruitment policies and procedures

Training and Development

• Conduct training programs implementation and coordination
• Assist in planning, organizing, developing, and implementing comprehensive training and development programs for the Bank to provide staff with cutting edge techniques and information that related to their assignments and development
• Communicate with employees/external vendors on training related topics

Onboarding

• Conduct the new hire onboarding program by providing introductory presentations, collecting and verifying required documents, etc.
• Collaborate with Payroll team to maintain and manage information in personnel folders/files/database
• Conduct annual review of the onboarding documents and process with outside counsel and relevant parties
• Monitor the legal requirements and changes related to employee onboarding process and make recommendation as needed

Termination

• Facilitate employee termination processes by sending out relevant notifications, collecting and seeking approvals on access deactivation documents, and setting up exit interviews
• Document all termination notification, forms and communications

 Employee Relations

• Coordinate and facilitate assigned investigations to resolve any employee related complaints or concerns and report to the department’s management when necessary
• Conduct or participate in investigating, reviewing, analyzing, and recommending solutions for employee related issues
• Initiate meetings or conversations with outside counsel, relevant counterparties, and/or General Counsel

Compliance

• Follow all internal policies and procedures within the Bank’s risk framework.
• Escalate any potential violation of internal policies and procedures and/or any local, state and federal laws
• Support periodic audit by providing documentation evidence

Diversity, Equity and Inclusion Initiatives

• Conduct strategic analysis to plan for DEI related initiatives for the year
• Spearhead and coordinate DEI related initiatives (e.g. DEI trainings, Demographic Survey, Employee Resource Groups, etc.)

Employment Mobility Management

• Update the Bank’s turnover report and ensure its accuracy
• Administer employees’ inter-department transfer and management level work transition processes
• Administer employee off-boarding process, including but not limited to email notifications to relevant parties upon receiving resignation, assisting employees with checkout forms
• Notify relevant parties of employee mobility updates for new hires, transfers and terminations, including weekly Executive Management Memorandum and daily Employee Mobility Report
• Administer the update of the bank-wide organization charts semi-annually and at an ad hoc basis when needed

Ad Hoc Project

• Participate and manage departmental/bank-wide ad hoc projects on an as needed basis

Payroll Administration

• Review and record HR/Payroll/Benefits data into HRIS system, including new hire and termination and all the changes in between
• Data entry also including HR/Payroll/Benefits retroactive calculation and adjustments.
• Review and make adjustment entry from attendance report
• Perform various payroll accounts reconciliations and resolve payroll discrepancies with relevant stakeholders including but not limited to FMD, OSD, and internal and external auditors.
• Process termination payouts and off-cycle check request, including wires and ACH payments when applicable.
• Maintain employees’ data including ACA 1095-C Tax forms
• Respond to employee inquiries related to payroll, acts as the first level correspondent for questions/concerns and responses to the employees promptly
• Process manual checks as requested
• Prepare and distribute reports to appropriate parties (payroll, benefits deductions, employment tax, ACA, EEO, and Multiple Work Site etc.)
• Assist and review employment tax filings and other regulatory reporting requirements.
• Assist with month/year end close and internal and external audit
• Ensure Payroll Processing follows applicable Federal, State, and Local regulatory reporting requirements and guidelines
• Assist Team Leader for maintain payroll guidelines, policies and procedures

Employment Verification

• Process employment verification requests
• Process unemployment claims related to payroll data inquiry

Other Benefits and Payroll Related Projects

• Generate monthly report for employee emergency contact for the BCP plan
• Complete various compensation surveys
• Participate in special projects and other duties as assigned

Performance Management

• Implement various activities and initiatives related to performance management full cycle process, including but not limit to target setting and planning, coaching and communication, evaluation and feedback, reward and improvement etc.
• Responsible for the Bank’s Teamwork and Service PE system management including preparation, implementation, and statistic results analysis
• Update and disseminate performance management and related policies and procedures.
• Assist the supervisor with tasks to meet regulations and compliance requirements
• Retain performance management related records and respond to internal and external audits
• Prepare the materials of the training sessions on performance management and follow up the process and reports
• Conduct other routine work such as department/branch liaison, team collaboration, employee communication, work flow execution etc.
• Participate in special projects and/or other duties as assigned

Incentives

• Execute the Bank’s incentive programs, such as bonus, salary adjustment, promotion etc.
• Prepare annual bonus pool calculation, bonus allocation reports, and bonus communication materials to facilitate the bonus process
• Support and coordinate promotion and compensation related programs.
• Update and review incentives related procedures
• Address employees’ incentives related inquiries

Personnel Expenses Management

• Participate in personnel expense programs and implement day-to-day assignments such as annual and periodical personnel expense projections, expenses allocation, expenses accrual and release and year-end closures, etc.
• Analyze personnel expenses related data and make expense proposals to support managements’ decision
• Keep personnel expenses related record and track the Bank’s and the department/branch’s expenses status to ensure the expenses are within the budgets

• Bachelor’s degree required at the time of hiring; Master’s degree preferred
• Internship experience in HR related area
• Excellent communication and interpersonal skills, Relationship management skills, Advanced level Outlook, Word, Excel and PowerPoint skills, and strong time management and organizational skills required
• Knowledge in performance management, incentives, promotion, and HR legal regulatory requirements and related updates are preferred
• Bilingual in English and Chinese Mandarin required