Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

*To be eligible for campus recruitment program, you can only apply for 1 position within the U.S. Branches.

The candidate might be considered for one of the following roles:

• The incumbent will promote business for the Bank by delivering quality service to current and potential customers. Responsibilities includes but not limit to open account, close account, account maintenance; handle customer inquiry etc. in accordance with the Bank’s policies and regulatory guidelines.
• The job of the Associate is to assist AVP at HR & Administration Team in 1) Providing Supporting office daily operations, including procurement, office maintenance, corporate vehicle management, reception, third party management and physical security program; 2) conducting branch-wide for IT solutions and ad-hoc IT project; 3) Complying the information security and cyber security requirements; 4) performing essential HR administrative and transactional work when needed.

The Associate may be assigned to one or more of the functions below:

Accounts Management & Customer Service

• Perform or peer review for daily customers’ transactions
• Conduct customer due diligence in accordance to bank policies and procedures when opening new accounts
• Review customer profile and related documentations
• Review customer profile new account application and supporting documents for accuracy and inconsistencies
• Distribute all required banking disclosures to new customers
• Prepare documentation for new account, close account and account maintenance requests
• Conduct customer risk rating set up
• Provide high quality customer service – respond and resolve customer inquiries in a timely and professional manner
• Perform account review and report issues to supervisor
• Perform event trigger KYC refresh review
   

Regulation and Compliance

• Understand, comply with and monitor the activities, if necessary, of all applicable laws and regulations regarding Anti-Money Laundering, Bank Secrecy Act, and suspicious activity reporting
• Conduct market research and identify trends in various industries that may have an impact on the Bank
• Assist with the monitoring of targeted clients and report any suspicious activity to the supervisor

Business Administration

• Understand and comply with Policy and Procedure related to CHB administration functions
• Perform essential office maintenance to ensure the daily operation efficiency under supervisor’s instructions
• Lead branch-wide ID management
• Coordinate with Administration owned third party vendors to compliant with the third party vendor management procedure of the Bank
• Develop and update with CHB Security Program. Monitor office security systems, including surveillance system and badge access system
• Implement non-IT fixed assets and systems management in accordance with related procedures
• Prepare the procurement process for office supplies and reconcile invoices against approved payment orders
• Develop monthly major event report
• Maintain corporate vehicles and comply with company’s vehicles management policy
• Work closely with CDO and Chicago Branch for record retention work
• Participate in business receptions
• Assist for expat employee rental management
• Assist to perform blank document management

Information Technology

• Provide hardware and software troubleshooting and solution to Chicago Branch
• Perform hardware and operation system/application management, such as upgrading and record management
• Assist to perform IT fixed asset and durable assets management, in accordance with related procedures. Perform annual IT fixed asset inventory check with Accounting Department
• Coordinate with ad-hoc projects from ADC and the Bank
• Enhance Chicago Branch’s management on information security & cyber security based on the Bank’s requirements
• Perform testing and apply new patch if necessary

HR Operation

• Communication with Branch-wide teams and HRD to update hiring requirements
• Prepare and collect Benefits and Onboarding documents for new hires
• Onboarding new hires
• Review branch-wide attendance information
• Coordinate with NY HRD’s task
• Coordinate with HR trainings

Monitoring and Compliance

• Understand and comply with bank policies, procedures and regulatory requirements
• Keep abreast of regulatory updates by attending trainings, webinars and seminars

• Bachelor’s degree major in Business, Finance, Accounting, Economics and other related disciplines is required; Master’s degree is preferred
• Banking operation and/or related internship experience
• Demonstrate understanding of relationship management, risk management, and due diligence processing
• Bilingual ability in Mandarin (oral and writing) is required