Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

This role involves supporting the Bank's Consumer and Regulatory Compliance Management Program by monitoring activities to ensure adherence to consumer protection laws and regulations across the Bank. Responsibilities include tracking remediation of exceptions, assisting with compliance risk assessments, and preparing reports to monitor identified risks for various business lines, products, and services. The role ensures proper documentation and remediation tracking, working closely with management to maintain compliance standards.

Job responsibilities include but are not limited to:

• Monitoring activities identified by the Bank's Consumer and Regulatory Compliance Management Program and working with management to ensure that all essential consumer protection laws and regulations are adhered to uniformly throughout the Bank. Tracks remediation of noted exceptions relating to Consumer Compliance monitoring.
• Assist the Consumer and Regulatory Compliance Risk Assessment.
• Assist with consumer compliance metrics.
• Continuously review and create, where necessary, internal reports to support monitoring of risks identified in the Consumer Compliance Management Program ("CCMP") for individual business lines, products and services.
• Assist Consumer and Regulatory Compliance Risk Assessment including ensuring all relevant documentation and work product is maintained appropriately, and report such findings to Head of the Consumer and Regulatory Compliance, and track required remediation.
• Assist with Consumer Compliance Committee and CRA Compliance Committee meeting preparation as requested.
• Prepare monthly analyses of all required monitoring reports for Head of the Consumer and Regulatory Compliance.
• Assist with monitoring, tracking and responding to both internal audit and regulatory examinations and findings.
• Assist with monitoring and tracking of consumer complaints and creating relevant metrics.

• Bachelor's Degree preferred.
• Concise and clear written and verbal communication skills.
• Fast learner and attention to detail.