Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

The position is responsible for ensuring compliance with consumer laws and regulations and serve as back-up for the Head of Consumer and Bank Regulatory Compliance; Ensure accurate and meaningful compilation and reporting of periodic Reg-related metrics data; Acquiring, maintaining, and refreshing knowledge of consumer compliance industry best practices.

Include but are not limited to:

Consumer Compliance Committee (CCC) Secretariat

• Organize, manage, and coordinate the general operation of the Committee
• Collect and review Committee materials prior to meetings
• Review Committee agenda to ensure that every motion submitted is in accordance with established processes
• Provide relevant information and materials per reasonable requests
• Assist Committee members with collecting relevant information and requesting relevant departments to provide certain data and materials
• Present reports at CCC meetings – Draft and distribute CCC meeting minutes
• Keep minutes and ballots on each meeting

Metrics Data Collation / Reporting

• Compile all required metrics data at specified frequency per related procedure
• Communicate with stakeholders to seek metrics/data, and offer credible challenge as part of validating such metrics/data Ensure metrics/data are appropriately reported to governance committees and regulators (OCC, CFPB, etc.)

Risk Assessments and Monitoring

• Assist with annual and ad-hoc risk assessments for Consumer and Regulatory Compliance Risk Assessment (e.g., lending, deposits, privacy, and other areas as appropriate)
• Conduct consumer compliance reviews and assessment of relevant activities, practices and products for all BOCUS Branches

Policy, Procedure, Governance and Training

• Perform periodic review of Policies and Procedures, draft Policies and Procedures owned by Consumer and Regulatory Compliance, assisting in the drafting of and execution on the annual Compliance Program
• Work with the business lines to enhance relevant procedures, ensuring alignment with the bank’s policies and compliance with the regulations
• Assist in regulatory examination management
• Help develop and facilitate the consumer and regulatory compliance training plan

Issue Management

• Assist IAD and CMTG review by providing information and documentation, review and negotiate findings, prepare action plans, track and oversee first line in executing on action plans and documentation for closure

Others

• Provide and present regulatory update information to the business and other stakeholders per requests
• Prepare monthly and quarterly metrics report, submitting to OCC
• Assist with quarterly CFPB package
• Assist with quarterly ERA compliance review and challenge, and all other related functions
• Conduct QA/QC functions as required
• Assist with Head Office reporting and all governance committee reporting
• Act as the back-up for CRCT Head, and/or others on the team as required - Assist CRCT Head on ad hoc projects

• Bachelor’s degree is required
• 1-5 years of work experience in banking industry
• Knowledge of consumer compliance laws and regulations
• CRCM certification preferred